Refund Policy
This Refund Policy describes how you can apply for a Full Refund and the instructions when you make a purchase from https://axtreps.bigcartel.com/ (the “Site”).
Return/Full-Refund Information
At AXT.reps , we have a 30-day Refund and Return Policy. This means you have 30 days to Return and apply for a Full Refund after recieving the product.
In order to be elgible for a Return and Full Refund, your item(s) that you have purcahsed must be in its orignial packaging and containing tags. Along with the product being in the same prestine condition it came in. It is also required that you will need Proof Of Purchase, this can be your order number.
To start up a return, you can Contact us at support@https://axtreps.bigcartel.com/ OR click the 'Contact' button.
With this email, please state that you are wanting to Return the item and gather a Full Refund. You must also provide Pictures of the item(s) you are wanting to return. With approvable reasoning.
If your return is accepted, we'll send you a Return Shipping Label, which contains the address of where you need to post it to. You will also be provided with instructions on how to return the item(s).
If you have any questions or if you are unsure about the Returning process please contact support@https://axtreps.bigcartel.com/
Damages, Issues To The Product
Please take a close, deep-look on the item(s) you have recieved and see if it is defective, damaged or contain any flaws within the replica. If you purchased multiple items, check if you have recieved all the products.
Exceptions / Non Returnable Items
Certain types of products can not be returned. Such as; obvious looks of the item(s) being worn/used, along with the items have any personal damage done. AXT.Reps will also not accept returns of any dirty, smugded items due to wear.
Final Details
Once you have sent the item(s) we will notify you via email once we have received and examined your return. We'll also tell you if we have approved your Return or not. If approved, you'll automatically be Full-Refunded through original payment within 10 working days.
Please note it can take longer due to your bank/credit card company to process and post the refund to you.
If more than 15 working days have passed sinceAXT.reps have approved, please contact us at:
support@https://axtreps.bigcartel.com/
Return/Full-Refund Information
At AXT.reps , we have a 30-day Refund and Return Policy. This means you have 30 days to Return and apply for a Full Refund after recieving the product.
In order to be elgible for a Return and Full Refund, your item(s) that you have purcahsed must be in its orignial packaging and containing tags. Along with the product being in the same prestine condition it came in. It is also required that you will need Proof Of Purchase, this can be your order number.
To start up a return, you can Contact us at support@https://axtreps.bigcartel.com/ OR click the 'Contact' button.
With this email, please state that you are wanting to Return the item and gather a Full Refund. You must also provide Pictures of the item(s) you are wanting to return. With approvable reasoning.
If your return is accepted, we'll send you a Return Shipping Label, which contains the address of where you need to post it to. You will also be provided with instructions on how to return the item(s).
If you have any questions or if you are unsure about the Returning process please contact support@https://axtreps.bigcartel.com/
Damages, Issues To The Product
Please take a close, deep-look on the item(s) you have recieved and see if it is defective, damaged or contain any flaws within the replica. If you purchased multiple items, check if you have recieved all the products.
Exceptions / Non Returnable Items
Certain types of products can not be returned. Such as; obvious looks of the item(s) being worn/used, along with the items have any personal damage done. AXT.Reps will also not accept returns of any dirty, smugded items due to wear.
Final Details
Once you have sent the item(s) we will notify you via email once we have received and examined your return. We'll also tell you if we have approved your Return or not. If approved, you'll automatically be Full-Refunded through original payment within 10 working days.
Please note it can take longer due to your bank/credit card company to process and post the refund to you.
If more than 15 working days have passed sinceAXT.reps have approved, please contact us at:
support@https://axtreps.bigcartel.com/